Please review the frequently asked questions below. If you have other questions about your account, including billing & payments, disconnects & reconnects, and rates & charges, please call (352) 245-3475, text (352) 559-3475, or fill out the form on this page.
You may pay your bill online via an ACH bank draft with payments debited directly from your bank account.
There are two options:
- Sign up for autopay and your balance will automatically be deducted. You have the choice of paying immediately or scheduling for the due date of your bill. Please allow up to five business days for the payment to be credited to your utility account and debited from your bank account.
- Sign up for one time payments and pay your bill on the date you choose.
You’ll need the account number and CID from your bill or late notice to sign up or pay online.
We do not accept credit cards or debit cards. Pay by phone is not available.